Contact Us
If you need help with account opening, MT5 account submission, or understanding the strategy flow, contact us directly and we will help you move to the right next step.
Tell us what stage you are in and what is blocked so our team can respond with the right next action.
We can help clarify UM account opening, MT5 account creation, and how to submit the correct numeric trading account.
Please share your contact details, current status, and issue summary only. Do not include passwords or sensitive login credentials.
Support form
Tell us exactly where the process is stuck
It helps if you mention whether you are registering, opening your UM account, creating your MT5 account, or submitting your account details so we can guide you faster.
Contact Information
support@fx-strategia.com
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (UTC+8)
What to include first
Tell us which step you are on now, such as registration complete, UM verification complete, or MT5 USD account already created.
If your issue is account submission, make sure you are sending the numeric MT5 account number rather than a login name or another identifier.
If you see an error message or a review delay, describe it in the form so we can narrow down the issue faster.